Sample recovery kit

See what a PaidToday Kit looks like.

This sample shows how PaidToday Kit turns one overdue invoice into a calm, practical follow-up plan with emails, short reminders, a phone script, and next-step guidance.

Create my recovery kit

Example only

This sample is not a payment guarantee.

PaidToday Kit does not contact your client or provide legal advice. Your purchased kit is generated from your own intake details after checkout is verified.

Scenario

Northstar Studio completed brand and landing-page work for Brightline Coffee Co. The $3,200 invoice is 31 days overdue. Brightline previously said they would check with accounting, but no payment date has been confirmed. The goal is to be clear without sounding threatening or emotional.

Recommended strategy

Continue in the existing thread, acknowledge the prior accounting reply once, keep the tone firm but warm, and ask for either payment or a specific payment date this week. Avoid debating the project because the work is complete, final files have been delivered, and no open revision requests remain.

Email sequence

1. Initial reminder

Subject: Checking on invoice #1042

Hi Brightline Team,

I'm following up on invoice #1042 for the completed brand and landing-page work.

The invoice is now 31 days overdue. You mentioned checking with accounting, but I haven't yet received payment or a confirmed payment date.

Could you please send the expected payment date, or use the link below to resolve it this week?

https://pay.example.com/invoice/1042

I've appreciated working with Brightline and would like to keep this simple. If there's an approval or billing step I should route through, please send it over.

Best,
Mara Lee
Northstar Studio

2. Follow-up reminder

Subject: Following up on invoice #1042

Hi Brightline Team,

I wanted to follow up again on invoice #1042. I haven't received payment or a confirmed payment date yet.

Could you please send the expected timing today, or let me know who handles payment approvals on your side?

Best,
Mara Lee
Northstar Studio

3. Payment deadline

Subject: Payment date requested this week for invoice #1042

Hi Brightline Team,

Invoice #1042 is still open at $3,200 and is now 31 days overdue. The brand and landing-page work has been completed and delivered, and there are no open revision requests.

Please either use the link below or confirm the scheduled payment date by the end of this week.

https://pay.example.com/invoice/1042

Best,
Mara Lee
Northstar Studio

4. Final business notice

Subject: Final request for payment status on invoice #1042

Hi Brightline Team,

I'm sending one final written follow-up on invoice #1042. I would prefer to resolve this professionally and preserve the working relationship, but I do need a confirmed payment date.

Please send payment status or a scheduled payment date today so I can close this out cleanly.

Best,
Mara Lee
Northstar Studio

SMS / WhatsApp reminders

  • Hi Brightline, quick follow-up on invoice #1042. Do you have the expected payment date from accounting?
  • Hi Brightline, checking again on the $3,200 invoice from Northstar Studio. Please send payment timing today if possible.
  • Hi Brightline, final check-in before I review next business steps. Please send payment status for invoice #1042 today.

Phone script

Hi Brightline Team, this is Mara Lee from Northstar Studio. I am calling about invoice #1042, which is now 31 days overdue. I know accounting was checking on it, and I wanted to see whether payment has been scheduled. If not, can we agree on the payment date while we are on the call?

Checklist

  • Confirm the invoice amount, due date, invoice number, and payment link.
  • Keep the follow-up in the existing thread when practical.
  • Document each reminder and any client response.
  • Review next business steps if no payment date is confirmed.